ΞΥΝ

turns wishes to reality

Our way, your benefits

When you need that extra capacity in management or expertise, you will get what suits you with fast results because we use original protocols and have the capability to adjust them to your needs. If you also like things to last, we take care of efficient integration by working with you, to develop and apply solutions, rather than suggest things created in isolation. In a nutshell we own the protocols, deliver what you can use, walk together.

  MEET OUR TEAM

Innovative protocols

  • BCA

    Consulting Agreements

  • Hellenic Know

    Leadership

  • 2πr

    Holistic HR

  • InView

    Efficient Recruiting

  • Smart Services
  • Astrolabe

    Corporate Strategy

  • Commercial Booster

    Sales & Marketing

  • CsX

    Customer experience

  • Money & More

    Business Finance

  • Business Academy

    Hot topic workshops

Customers with excellent management practices or striving for more

  • Galerie
  • NEF-NEF
  • MOYSTAKAS TOYS
  • Cosmos Lac
  • Microsoft
  • Barilla
  • Xerox
  • WESTAND
  • Clean Way
  • Mikos
  • Nautilus
  • Intralot
  • Avon
  • Maltco
  • American Rest Home
  • Braincandy
  • Leonidas
  • Infoquest

Data Policies

Personal Data
The protection of the personal data of customers, personnel and suppliers are considered very important. We fully comply with the relevant legislation, but also seek to improve procedures and further develop the appropriate culture and behavior of our employees. Particularly:
A. Consent
For any storage and processing of personal data, we will have the written or electronic consent of the subject, having first informed of the purposes for which we process it, who has access to it and for how long we will process it. We will also make sure that the subjects are informed about their rights in a simple and understandable language and/or know that our client has acted accordingly when we process personal data on their behalf.
B. Right to be forgotten, Subject’s access, Type of personal data
In any event, we will allow subjects to easily request the deletion of their information or even the termination of any processing we do, unless otherwise specified by the Law. We will also give them access to their information upon request. Finally, we obtain and process information that is necessary for the stated processing purposes and not more.
C. Data Security, Data Theft
We take care of the security of the data we process, either on our own or by third parties on our behalf. This includes taking care of the safety of our electronic and physical files and the accessibility of our executive team as needed. Also, we confirm with our external partners that they are taking the same measures and are in compliance with the law, whilst respecting and protecting the personal data we trust in them for processing.
In the event of theft or loss of personal data,  we will informs he subject and the Personal Data Protection Authority within 72 hours of the fact and the relevant corrective actions.
D. Complaints
We monitor any complaint or protest by the subjects as well as the preparation of the corrective action plan and its implementation whilst informing the subjects and the Personal Data Protection Authority where necessary.
Company and customer information confidentiality
We consider the protection of confidential information that comes to our knowledge and concerns our Company and our Customers very important. Particularly:
A. Confidentiality
We do not communicate to third parties our customer information that is not publicly available. We do not communicate to third parties information about products, costs and activities of the company that are not publicly available. Third parties can be other customers, our family and friends, etc.
B. Conflict of interest
When we know confidential information because of our contact with a customer we do not communicate or use it for the benefit of another customer.
C. Departure from the company
In case of departure from the company, the former partner does not use or transmit confidential information of the company or its clients for at least 2 years.
D. Retention and Leakage of Information
We take care of the safety of the information we possess. This includes taking care of the safety of our electronic and physical files and the accessibility of our executives. In the event of theft or loss of information, management becomes aware of the incident and informs the affected customers.
   

Executive Team

Romylos Politopoulos
Romylos Politopoulos

CEO

«Strategy purist»
Manos Roudas
Manos Roudas

Partner

«Move things»
Sophia Spiliotopoulou
Sophia Spiliotopoulou

Office Manager

«Got your backs»
Marianna Pateraki
Marianna Pateraki

HR services Consultant

Board of Directors

  • Romylos Politopoulos
  • Stamatis Kantzas
  • Fotis Houndalas
  • Liza Katsouraki

Shareholders

  • Ioannis Politopoulos
  • Romylos Politopoulos
BCA

Consulting Agreements

Full support on your priorities with senior consulting for management, Hands on support on execution, Ad hoc support from advice to execution. Better quality because we are close to you and hence we know what you want and how things will really get done. Flexibility to change the agenda at no extra cost.
Hellenic Know

Leadership

Become inspired by Hellenic Philosophy and history, understand step by step protocols and create your personalised leadership plans. Some themes: Facing challenges inspiration by last hour of Socrates , Strategy inspiration from Persian wars, Managing with values inspiration by Aristides etc.
2πr

Holistic HR

Connect HR with corporate strategy and drive the organisation with a holistic approach in appraisals, roles & workplans, recruiting, levelling, people development and more.
InView

Efficient Recruiting

If you want to increase quality by 100% and reduce your effort by 50% in recruiting the right people just give it a shot. Key principle: Good performance is mostly linked to human chemistry match rather a better MBA Key tool: Group discussions for the job leading directly to shortlists for interview.
Smart Services
Astrolabe

Corporate Strategy

Define and align objectives and strategy with us through 2 day workshops. Deliverable: your executional plan
Commercial Booster

Sales & Marketing

Want better sales results with lower costs? Improve not only sales or marketing but also how much they work in sync. Identify excellence opportunities, exploit them and exponentially deliver results by making them work together.
 
Want more sales? Try
Sales Booster
CsX

Customer experience

Money & More

Business Finance

«Not clear about your cashflow and profit? How much ROI lies behind strategic or tactical decisions? What is the price to sell my business? Does your business model deliver your objectives? How to handle risk. Our business finance protocols deliver these and more…»
Business Academy

Hot topic workshops

NEWS
NEWS AND UPDATES
How to positively affect CX through the selling effort @Yacht Club of Greece, Apr 2018
Emotional feedback for Customer Service week @ Piraeus Sailing Club Sept 2017
Samsung @Piraeus Sailing Club Sept 2017
ΞΥΝ’s Wine Break @ Yacht Club of Greece Apr 2017

«Implement your strategy by evaluating your personnel»

Microsoft Experts Accreditation for Kotsovolos Mar 2017

A superb MICROSOFT initiative to develop and accredit Kotsovolos store executives as Microsoft experts.

Barilla de-mystifies EQ or IQ and turn it practical

A strong debate on the EQ approach still goes on in scientific circles.

September 2014 – Xerox Hellas ECG team Match Races & debriefs on team evolution & dynamics

Weather was beautiful , a light breeze and lots of competition.

Hellenic Customer’s Service Institute event: Customer Service Champion Breakfast

How can we use values to actually run a business?

How to positively affect CX through the selling effort @Yacht Club of Greece, Apr 2018
Hellenic Institute for Customer Service members were exposed to the basic concepts and were able to fill in a related diagnostic template as a kick off for actions when back at the office. Yacht Club of Greece port restaurant accommodated the event.
Emotional feedback for Customer Service week @ Piraeus Sailing Club Sept 2017
As a member of HICS we participated in Customer Service Week 2017 by receiving emotional feedback from our customers through some simple games, some drawing and wine. It was emotionally moving for our team as well. Highlights: A treasure chest, 1+1=3, and a…. cockroach :)!
Samsung @Piraeus Sailing Club Sept 2017
Sailing is a fantastic sport, very suitable to explain business analogies. It was a pleasure to demonstrate to Samsung (SPC’s Sailing spot sponsor) how this can work in action through some match racing.
ΞΥΝ’s Wine Break @ Yacht Club of Greece Apr 2017
Appraisals as a tool to implement strategy and not just a HR thing. 30min of a very interesting discussion with customers and prospects. And then some drinks and snacks overlooking the Saronic gulf, Acropolis and more… the splendid YCG house view.
Microsoft Experts Accreditation for Kotsovolos Mar 2017
A superb MICROSOFT initiative to develop and accredit Kotsovolos store executives as Microsoft experts. We were delighted to develop the content and arrange the accreditation process for 150 executives. An interim session is under way. Looking forward to next year process….
Barilla de-mystifies EQ or IQ and turn it practical
A strong debate on the EQ approach still goes on in scientific circles. Still most people in business identify with its stated pillars some usefulness. So we discussed the definitions and the debate about it. Discovered how to go through a development and personal planning process for challenging cases and then where we can fit the EQ parts in things we do and try to improve anyway! like managing people, assessing action plan, being polite or communicative etc etc.
September 2014 – Xerox Hellas ECG team Match Races & debriefs on team evolution & dynamics
Weather was beautiful , a light breeze and lots of competition. At the beginning teams knew nothing about sailing, at the end they discovered the different patterns that teams evolve, how they improve in development circles and the diversity of choices between teams when a task is at hand. And oh.. the winning team had a little bit more fun.
Hellenic Customer’s Service Institute event: Customer Service Champion Breakfast
How can we use values to actually run a business? ΞΥΝ set up an interactive workshop with inspiration of the globally best practician ever: Aristeides Lysimahou or Aristeides “the just”. Explored the best practices and checked our reality with a brief diagnostic tool. Finally the participants had the opportunity to freely reflect and share views and ideas around the theme. Thank you HICS!